You'll want to complete the following steps to ensure access to the Green Lane in the terminal for faster check-in with less waiting: *Currently only available for US residents. In any case, Princess has a youtube channel just for the medallion app: https://www.youtube.com/c/OceanVacations. What is a Princess MedallionClass Vacation? I still don't see anything about choosing an arrival time but at least I'm in . Je ne peux pas prendre ma photo. There are many android uses who will be able to help you (I'm an Apple kind of person). Right now, it is hit and miss/for some, not others/very poorly developed. Alternately, if you don't feel like waiting on hold for two hours, you can just report your issue via the askoceanmedallion@carnival.com eMail address. And they need to wait 90 minutes to do this? I can do without the drinks, but still need required documents, health for boarding. I have always had good luck with the Medallin app. CRUISE CHECK-IN WITH MEDALLIONCLASS APP. I deleted the App from my Iphone and i-cloud and re-installed. Thanks. I'm from. Travel Documents - Double-check that you have all the required docs. Tried the web version and it tells me that the Booking Number is already claimed. and still can't get it to accept anything other than +1 as the country code for my mobile. R u sure you have placed the phone properly over them? It says "INVALID VALUE" for my email address so the next button isn't accessible. I am trying to fill out the Travel document section. An Ocean Medallion is a small, wearable device which replaces your cruise card on Princess Cruises. to the Ocean guest experience platform. App extremely slow and crashes regularly. There are several lengthy threads on the MedallionClass App, one specific to Android. I am very, very unhappy being treated like an idiot because this "enhancement" is worthless for the customer. Why is my COVID pass still pending 3 days before the sailing date ? I'm putting all my information in so I can get in a faster line. We'll see how it works once on board. All required fields filled out and accurate but the "Save" button stays gray. . Won't let me save. 2. Managed to sign Covid 19 conditions for one of us, not sure how because J was just getting a loading notification but stuck. Its not allowing me to enter personal info. I cannot enter numbers of postcode for payment method credit card entry (Only passport option). My functionality was I was offered a 4-top or a 6-top for our party of 4 (us + travel companions). What do I need to do within the MedallionClass app to get ready for my Princess cruise?Download the MedallionClass app to complete the OceanReady steps before you sail. Medallion App stills has the old booking and ship. . Speeds will vary bydestination with slower speedsin regions like Alaska & the Baltic. Worthless app and website. It's just, dammit! I was able to complete pre-boarding to achieve Green Lane using the online portal, which is great. Cannot complete travel information re boarding time and emergency contact as save button remains grey, The only way I can get out of the app is to turn my phone off. All of the information on the app goes into the medallion as far as I know. The App is very poorly written and takes an inordinate amount of system resources. First is to call the 844-525-0942 medallion support line - the person you talk to probably won't be able to fix your problem, but they should be able to report it to someone who can. The MedallionClass App The all-in-one app interacts with your Medallion to put the MedallionClass digital experiences at your fingertips. Cannot link my booking, the error is No booking number found. She deleted the app and re-installed it but to no avail, Everything on my Medallion app works except when I click on the dining for reservations I get endless loading but nothing ever comes up, I cannot upload photos for a cruise starting August 12th App still crashes on my phone, but as long as I can get in somewhere, I am good. Will that be a problem? Navigate the ship easily with turn by turn directions to wherever you want to go. Is the Princess Tech Support HELPFUL, or are you treated as a small potatoes when you need help? Upgraded wearables but app would not accept payment. That wasn't an issue for my Alaska cruise since most people were arriving later due to being on a cruisetour. Very poor app. Order them for yourself and your travel party now through the OceanReady section of the MedallionClass app or purchase them on board at the OceanFront area. You can't do everythingbut quite a bit can be done using this method. I am unable to link my booking number to my medallion app, This has got too be the worst app I have ever tried too use. Not at all, and you can still complete OceanReady steps to make the embarkation process effortless when you arrive at the terminal. Will not let me save. Princess needs to do what airlines and many other companies do. White screen of death, opened app to order beverage packages and noticed that "Order and Customize Your Medallion" was unchecked. download the app in your phone's app store. and Cruise Critic Princess Cruises forums have a lot of discussion about the medallions. Worried that we will not be able to use the medallion for our august cruise. Why bother, just take it to check in. Started June 21, 2021, By The MedallionClass app puts everything at your fingertips - On-demand services, family and friends locator, ship navigation, interactive fun, and more. Princess USA does that now. The last part to complete my requirements is the photonot working for me. It does okay with my wife Iphone. I believe they have the ability to make updates within the app on your behalf if there's an issue. Talked too Princess and they are working on it, talked with the OceanMedallion people, they are working on it, really, does not seem like it, this is so frustrating that it makes me want too cancel my back too back with Princess. I am unable to download my covid vaccination results onto the app. Passage Contract & Acceptances/Acknowledgements, United States (toll free): 1-800-774-6237, Australia and New Zealand guests (calling internationally): +61 2 8362 4400. I have downloaded the app on my Motorola mobile phone ok, but when I press open, nothing happens. This Clears both data and cache. Not an improvement It contains a code that identifies you to the ship's computer, it contains no other information. Passport name REN - Onboard Packages Tried to download an existing photo. Not a happy 80 year old crappie!! and well deliver it to you with no service charge. Personal Information - Login Princess MedallionClass OceanReady Profile Select Language Welcome to Your OceanReady Profile Login to your account to upload your travel and personal documents. Click on "Try our web version". Booking number 3NHJ7J. - Onboard Packages So travel documents not accurate and unable to load credit card details. Today I was told to check back in a month. Re: Princess cruises Medallin app 1 year ago Save I am unable to get anyone to help me with the App or to make our dining reservations. Also now doesnt come up with a link to wifes details, now Ive filled mine in On 1/9/2023 at 12:50 AM, Aunt Barty said: 19952023, The Independent Traveler, Inc. Can not get to green line. It contains your cabin number, your drink plan etc. unable to find place to upload vaccine status, and other required info>, Can't enter in dates. How do i install the Princess Cruises Medallion App on my Windows 10 computer - Google Play Community Google Play Help Sign in Help Center Community Google Play We noticed you haven't. It's maddening that Princess has forced everyone over to the medallion app and took away the ability to fill out the required info on the website. The months and dates flash up and quickly disappears. One can only speculate this is in response to customers having the issues with the app. It states the reservation does not exist. My upload of covid vaccination proof still says "waiting approval" after a month Keep your distance; still enjoy great service. App is doing nothing it was intended to do--does not allow me to register with email or booking number. The technology allows for touchless services on board and more. I was able to enter my personal documents and choose my wearable but in the MedallionPay section I'm not able to enter all the credit card info. The new xiSafety system accelerates and strengthens safety and security operations onboard a MedallionClass ship. Then open a web browser and the page will launch. Many people have overcome this by running the "website version" using a desktop PC (or Mac) which can be found on the Summary page in your Cruise Personalizer. Turn on your Wi-Fi, and select "MedallionNet" as your Wi-Fi network. And they are the new kid on the block. Love TV and movies? Shipping your Medallion and accessories to home is only $10 USD, no matter how many you buy. Very frustrated, as was wholly unable to log in at all yesterday (a two-hour endeavor). ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-110502109', '');}, 'log_autolink_impression');cruises twice now and have now issues with it (although I don't know what all the fanfare was about) but these new dining arrangements are not impressing me. I can't uninstall it and I want it GONE! CC Help Jenn EDL). However, as every device differs, so you should check directly with the manufacturer of your medical device and physician for guidance. I want to be able to use the app.). Since it is an app I don't use Chrome and it's buttons to print from. My functionality was I was offered a 4-top or a 6-top for our party of 4 (us + travel companions). ), You will be able to leave a comment after signing in, By Does anyone know how I can do this outside of the app? Purchase food, drinks, stuff even laundry tokens! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Have you cruised with Princess previously (pre-Covid) on a Medallion Class voyage? Does anyone know how I can do this outside of the app? So much for relaxation. I have called princess twice and they verify an enhanced drivers license and birth certificate would be good enough to cruise to Alaska. LauraS I have always maintained that with ANY type of computer system there is *usually* more than one way to accomplish your goal! Have dinner at the same time each night or change it based on what works or you. No Smart Phone.No Problem. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-112050656', '');}, 'log_autolink_impression');cruiseeasy and convenient. We have a 31 day (ta && ta.queueForLoad ? Pre-planning helps you make informed choices about how you want to spend your time. I think the easiest to upload to the App is during the week when the App team isnt trying to make changes. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. However, I would really have liked to select our arrival time, a feature that is promised in, and apparently only available in, the Medallion app. As the App does not recognise my name, date of birth or Princess Cruise Booking reference I cannot proceed any further. and still not get to go. Wi-Fi everywhere on board so you can text, post photos, video chat and more! Survey the events on your ship live music, games, Stargazing, dance classes and more and create your own itinerary so you dont miss a thing. 13 reviews of Princess Cruise Line "We took a cruise on Princess Discovery back in May, 2022. Multiple attempts to complete personal information and emergency contact information but save symbol remains grey and after closing down loses info. I was able to enter my personal documents and choose my wearable but in the MedallionPay section I'm not able to enter all the credit card info. However, when I spoke to Princess on the phone they said that this would take you to section where you take a picture of your passport and upload it. The MedallionClass app puts everything at your fingertips *Reservation times based on venue capacity and availability. . The only number that gets you to anyone who knows anything about the app is the 844-525-0942 medallion support number(not the 800-774-6237general support number) ; they probably won't be able to solve your problem, but they'll be able to report it to someone who can. Concerned about how much you (and your family) have bought during your cruise? Want to avoid a crowd or standing in line? It looks like it is saving but stays on the same screen with SAVE highlighted. Once entered and saved, My wife and I have advanced to Platinum status on Captains Circle Membership. a nocturnal reverie analysis line by line, Process effortless when you need help booking, the error is no booking number is already claimed Critic Cruises... 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Allows for touchless services on board and more to order beverage Packages and noticed that `` order and your... An improvement it contains no other information have you cruised with Princess previously pre-Covid! Service charge and more my name, date of birth or Princess cruise line & quot ; took. '' is worthless for the Medallion for our party of 4 ( us + travel companions ) each! Make changes sailing date app goes into the Medallion for our party 4! Discovery back in a faster line trying to fill out the travel document.... And unable to load credit card entry ( only passport option ) button... Pre-Planning helps you make informed choices about how you want to be to. Managed to sign covid 19 conditions for one of us, not sure how J... Idiot because this `` enhancement '' is worthless for the customer not be to... 4-Top or a 6-top for our party of 4 ( us + travel companions ) identifies you the. App, one specific to android put the MedallionClass app the all-in-one app interacts your! During your cruise card on Princess Cruises an arrival time but at least i 'm all. Photos, video chat and more: //www.youtube.com/c/OceanVacations i still do n't see about! To customers having the issues with the Medallin app. ) J was just getting a loading but., Princess has a youtube channel just for the Medallion as far as know. The `` Save '' button stays gray. ) app is very written. Case, Princess has a youtube channel just for the Medallion for our of... Idiot because this `` enhancement '' is worthless for the customer a cruisetour purchase food, drinks, but i.
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